To call an Italian telephone number from outside Italy, either from a landline or a mobile phone, you will need to add the international dialling code for Italy, which is 0039 (+39), followed by the telephone number you require.
To call another country from Italy, you will need to add the international dialling code for the country you are calling, followed by the telephone number you require.
To make calls within Italy, dial the number you require without adding the international country dialling code.
To make calls from public telephones (which you can find on the street, in some bars and in shopping centres), you may use coins or phone cards, which can be purchased from tobacconists, news kiosks and telephone shops.
Be aware of unofficial “800 number call” stickers on public phones which might be a scam and have nothing to do with Telecom (Italian national phone company)
Mobile phone reception in Italy is based on GSM technology, which is not compatible with that of a number of countries (including the USA and Japan), unless you have a three-band mobile phone.
Before travelling to Italy you should contact your telephone services provider to activate the international roaming service (if it is not already activated automatically).
Making international calls from a mobile phone may be very expensive, and it is often advisable to purchase a phone card to call home from a public telephone.
There are numerous internet points and cafés offering internet access. In many hotels (especially higher-category ones) a direct internet connection is provided in the rooms. In addition, in Italy you will find Wi-Fi access available in many airports, hotels, train stations and other public places where travellers pass through or stop off.